Welcome to our website iseo.com
ISEO SERRATURE S.P.A. (hereinafter "ISEO"), tax code and VAT No. 08499190018, with registered office in Pisogne (BS), Via S.Girolamo 13, as data controller, ensures the protection of your personal data and respect for your privacy.
Below you will find the main information on the processing of your personal data in relation to your browsing iseo.com and use of the services provided.
Our duty and your privacy
For detailed information on how ISEO manages your personal data, we invite you to read the following information that concerns if you are visiting our website, if you request information about our products, if you need to get in touch with us, if you subscribe to our newsletter or if you are interested in job opportunities at ISEO.
When and how do we collect your personal data?
The collection of your data can take place either through your specific communication, also via e-mail, or automatically while using the website.
What types of data do we collect?
Your name and surname, your e-mail address, your city, your country/province of origin and your telephone number.
Data on the use of iseo.com
Your browsing path on the website, your views of products and services, page loading and response times, download errors, browsing duration, behaviour, your IP address, browser type and version, time zone, operating system, etc.
Why do we collect your data?
We can only process your data in the presence of a legal basis that allows us to do so. Here's why we process your data:
Website usage and service management
The data is processed to allow execution of the services provided on the website. In this case, the legal basis consists of the contract and legitimate interest
Customer support and information requests
To provide customer service, to respond to your requests for information and to invite you to exhibitions and events in line with your interests/activities. In this case, the legal basis consists of the contract and of your consent.
The data is processed for sending advertising material and newsletters, to carry out business information activities, by telephone, text message, e-mail, as well as traditional methods on ISEO promotional and commercial initiatives, for prize competitions and for carrying out market research and surveys for customer satisfaction surveys. In this case, the legal basis consists of your consent.
The data is processed for the recruitment of new personnel, in order for ISEO to get in touch with candidates interested in its job opportunities.
How do we process your data?
Data processing takes place mainly with electronic and, in some cases, also paper means.
Your choices and your rights.
You can decide not to provide us with your data
In this case, you can continue to browse our website, but we will not be able to provide you with the services we offer, including the newsletter service.
You can disable cookies by changing your browser settings
You can ask us not to use your data for marketing reasons
We will inform you about our intention to use your data for marketing purposes and (where appropriate) thirdparty involvement. You can withdraw your consent to receive promotional messages by clicking on the appropriate link that you will find in our communication or by sending an email to the following address: email@example.com
What are your rights?
You have the right to access information concerning you
This entails the right to ask us for further information regarding:
You have the right to have your data corrected if inaccurate or outdated
You have the right to obtain the deletion of your personal data (right to be forgotten)
You may, at any time, ask us to delete your personal data in our possession if its retention is no longer necessary for the processing purposes.
You have the right to object to the processing of your personal data carried out by us
You can always contact the Supervisory Authority to lodge any complaints. Contact us before doing so: we will be pleased to solve any problems related to the processing of your personal data.
You have the right to object to the use of your data through automated decisions, including profiling Even if we do not do this, we remind you that you will always have the right to object to such activities.
You have the right to request the restriction of processing of your data
You may ask for the restriction or blocking of your personal data in our possession in the event that you decideto exercise the aforementioned rights.
You have the right to transfer your data to another operator (data portability)
We will provide you with a copy of your data in an interoperable format should you want to transfer it to another operator, if technically possible.
We guarantee your rights even if we process your personal data on behalf of third parties
If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be transmitted to the same without undue delay.
You can always exercise your rights by sending an e-mail to the following address: firstname.lastname@example.org
What level of security do we adopt in processing your data?
We guarantee that your data is processed in utmost security: we have, in fact, adopted physical, IT and organisational measures to ensure the protection of your data.
If you have the perception of having incurred a violation of your data, please contact us immediately at: email@example.com
Where is your data stored?
Your data may be communicated to other subsidiaries and/or affiliates of ISEO in Italy, in the European Union or to countries outside the Union, provided that the laws of the country of destination or transit of data ensure an adequate level of personal data protection. Also in this case, we will adopt all the appropriate measures to guarantee utmost protection.
Third parties that may process your data:
We will retain your personal data in compliance with legal obligations. For requests for information, we will use your data for a maximum of 2 years solely for sending invitations to fairs and events, unless you withdraw your consent. For promotional activities addressed to you, we will retain your data until the withdrawal of your consent, cancellation from the service or exercise of the rights indicated above. Data relating to personnel recruitment will be retained for a maximum of 3 years.
Third parties that may process your data:
To carry out our online business we need to use third parties to perform certain services, communicate with customers, manage e-mails, etc. We share your data with them only when necessary to ensure maximum functionality of our services and ensuring the adoption of adequate personal data protection security measures.
For further information, please contact us at: firstname.lastname@example.org
Thank you for reading this policy which we have tried to make simple, clear and transparent. This policy may change in the future: we invite you to periodically consult this section to be always updated on how your data is processed.
What are cookies?
Cookies are small text strings that a website can send, when browsing, to the user's device. Users who access the Website will see a minimum amount of information entered in the devices used (such as PCs, notebooks, smartphones, etc.), in small text files called "cookies" saved in the directories used by the user's web browser. There are various types of cookies, some to make use of the Website more effective, others to enable certain functionalities.
How many types of cookies are there?
There are various types of cookies, each of which has different characteristics:
To which functional categories can they belong?
Technical cookies are generally necessary for the proper functioning of the website and to allow browsing because without them the browser may not be able to correctly view the pages or use certain services. For example, a technical cookie is essential to keep the user connected throughout the visit to a website, or to store the language and display settings. Technical cookies can be further divided into 1) browsing cookies, which guarantee normal browsing and use of the website; 2) analytics cookies, similar to technical cookies only when used directly by the website operator to collect information, in aggregate form, on the number of users and how they visit the website itself; 3) functionality cookies, which allow the user to browse according to a set of selected criteria (e.g. language) in order to improve the service rendered to the latter.
Profiling cookies are designed to create profiles related to the user and are used to promote offers in line with the preferences shown by the user when browsing the Internet.
Third-party cookies are generated and managed by parties other than the operator of the website which the user is browsing. This is the case of social plug-ins (e.g. facebook, instagram, etc.) or services (e.g. google maps, youtube, etc.) placed on websites. Please be informed that the third-party services used on the ISEO website are subject to the regulations on cookies and personal data protection of said third parties.
How can I disable cookies?
Which cookies do we use?
Necessary cookies to help make a website usable by enabling basic functions such as page browsing and access to protected website areas. Without these cookies, the website may not function properly.
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Preference cookies allow a website to remember information that influences the way in which the website behaves or presents itself, such as your preferred language or your location.
Statistical cookies help website owners to understand how visitors interact with the website by collecting and transmitting information in an anonymous manner.
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